Terms & conditions

Terms and Conditions

Last Updated: October 9, 2026

Welcome to BrightTrack Car Shipping. These Terms and Conditions govern your use of our website and the auto transport services you request through our business. By using this website or requesting a transportation quote, you agree to these terms to the extent applicable to your interaction with us.

Please read these terms carefully before using our services.

1. About Our Services

BrightTrack Car Shipping provides information and assistance relating to vehicle transportation, including open car transport, enclosed car transport, door-to-door auto transport, and state-to-state auto transport.

The availability of a particular service depends on the vehicle, route, scheduling requirements, carrier availability, and other relevant factors. Service descriptions on this website are for general informational purposes and do not constitute a guarantee that every service is available for every shipment.

2. Quotes and Pricing

Quotes may be based on the information you provide, including vehicle make and model, pickup and delivery locations, vehicle condition, preferred shipping method, and requested dates.

A quote is subject to the conditions stated when it is provided. Additional charges may apply if the shipment details change or if special handling, access limitations, or other circumstances affect transportation.

You should review the final written price, payment requirements, and applicable terms before authorizing a shipment.

3. Booking and Scheduling

Submitting a quote request does not automatically create a confirmed transportation booking. A booking is subject to confirmation and any agreement applicable to the shipment.

Pickup and delivery dates may be estimates unless expressly confirmed as guaranteed in writing. Weather, road conditions, traffic, mechanical issues, carrier availability, and other circumstances may affect scheduling.

Customers should provide accurate contact information and notify us promptly of changes to pickup or delivery details.

4. Customer Responsibilities

Customers are responsible for providing accurate vehicle and shipment information, making the vehicle available at the agreed location, providing keys when required, and following reasonable preparation instructions.

Customers should disclose whether the vehicle is operable, has mechanical issues, has modifications that affect loading, or requires special handling.

Personal belongings, valuables, hazardous materials, and prohibited items should not be left inside the vehicle unless expressly permitted under the applicable transportation agreement and relevant law.

5. Vehicle Inspection and Condition

Customers should inspect the vehicle with the authorized carrier at pickup and delivery, where possible. Existing damage and the vehicle’s condition should be documented in the applicable inspection report or condition documentation.

Customers should retain photographs and relevant shipping records. Any concerns about damage should be reported promptly through the applicable carrier or claims process.

Responsibility for vehicle damage is determined by the applicable transportation agreement, carrier coverage, and governing law.

6. Payment and Cancellation

Payment amounts, due dates, accepted payment methods, deposits, and any cancellation or rescheduling charges will be communicated through the applicable quote or written agreement.

Customers should review these terms before confirming a shipment. We do not impose undisclosed charges through this website’s general terms.

Refund eligibility depends on the applicable booking agreement and relevant law.

7. Carrier and Transportation Arrangements

Depending on the arrangement, transportation may be performed by a motor carrier or arranged through a transportation intermediary. The applicable agreement should identify the relevant parties and explain their respective responsibilities.

Where required, transportation providers must hold appropriate registration, operating authority, and insurance. Customers may request relevant carrier and coverage information before booking.

8. Website Use

You agree not to misuse this website, interfere with its operation, attempt unauthorized access, submit fraudulent information, or use website content for unlawful purposes.

We may update website content, service descriptions, or website features when necessary. Information on this website may not always reflect the availability or terms of a particular shipment.

9. Intellectual Property

Unless otherwise stated, website text, branding, graphics, and other original content belong to BrightTrack Car Shipping or the relevant rights holder.

You may not reproduce, distribute, or commercially use protected content without appropriate permission, except where applicable law allows such use.

10. Limitation of Liability

To the extent permitted by applicable law, BrightTrack Car Shipping is not responsible for losses arising solely from circumstances beyond its reasonable control or from a customer’s inaccurate information or failure to follow applicable instructions.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law. Rights and responsibilities relating to transportation damage, carrier negligence, consumer protection, and other regulated matters remain subject to applicable law and the relevant agreement.

11. Third-Party Services

This website may reference third-party services or websites. We do not control third-party content, privacy practices, or terms unless expressly stated otherwise.

Customers should review the applicable terms and policies of any third party they engage.

12. Privacy

Information submitted through this website may be handled as described in our Privacy Policy. By submitting information, you acknowledge that it will be processed as permitted by that policy and applicable law.

13. Changes to These Terms

We may update these Terms and Conditions from time to time. The updated version will be posted on this page with a revised date.

Your continued use of the website after an update constitutes acceptance only to the extent permitted by applicable law.

14. Governing Law and Contact

These terms are subject to applicable laws. Any governing-law or dispute-resolution provision should be specified in the applicable agreement and reviewed for compliance with relevant law.

For questions about these terms or our services, contact:

BrightTrack Car Shipping
3212 Hollybrook Ln, Pueblo, CO 81005, USA
Phone: (719) 787-7611
Website: http://brighttrackcarshipping.us